If you have more than 500 folders in Outlook, you can customize your workspace in Front to pin the tags you need to see. For Office365, upon import, we will also automatically pin to your left navigation pane up to 500 folders (tags in Front), retaining the original nesting structure. This means if a message is unread in Gmail/Office 365, it will appear as unread in Front. Once you click Create inbox, the import will begin. You will see a progress bar at the bottom of the conversation list that says Importing history.Īll messages for an individual inbox will import in their current status.
If you do not wish to import these items, turn the toggle(s) off.įor a team inbox, all conversations will be auto-archived upon import, so they will appear in the Archived inbox tab view. Once you create the inbox and enter the details, you will see a section titled Import. Make sure the inbox is a Gmail or Office 365 account when you add it. To see what exact aspects import and sync, see these articles:
When you connect a Gmail or Office365 account as a team inbox or individual inbox in Front, the most recent 50,000 messages will be imported automatically.
